Market-aligned pricing

Fast confirmation

Licensed local plumber

Clear inclusions

Instant hot water cylinder replacement pricing - confirmed before you book.

Answer a few quick questions. We’ll confirm details (often with photos) and match you with a licensed local plumber.

No obligation. Confirmed price before booking.
Simple payment: booking fee now, installation paid directly to the plumber.
Hot Water Hero is a booking platform. Installations are carried out by independent licensed plumbers.

Get my instant estimate See how pricing works

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Built for NZ homeowners

Clear pricing, local compliance, and fast turnaround for New Zealand homes.

Independent licensed plumbers

Jobs completed by vetted, licensed local plumbers - not subcontracted call centres.

Transparent inclusions

What’s included is clearly shown upfront. No hidden fees or surprise add-ons.

Secure booking

Pay a fixed booking fee to lock it in. No obligation until your price is confirmed.

Process

How it works

1) Get instant estimate

Answer a few quick questions to see an estimated price range in under a minute.

2) Confirm details (questions/photos)

We confirm key details (often with photos) so your price is locked before booking.

3) Book online with fixed booking fee

Pay a fixed platform booking fee to secure the job. The remaining balance is paid directly to the plumber after installation.

4) Local licensed plumber completes the job

A vetted, licensed local plumber completes the installation to NZ standards.

Start estimate Pricing details

Pricing

Pricing & transparency

Instant estimate vs confirmed price

Estimate is based on your inputs. We confirm details so you know the price before booking.

How payment works

Pay 20% upfront to book (platform fee). Pay the remaining balance directly to the plumber after installation.

What can change price

Access constraints
Relocation
Low → mains upgrade

Electrical work
After-hours request
Extra pipework

Estimate (wireframe)

Scenario

Standard replacement

Urgency

No hot water

Location

Inside

Estimated range

$X,XXX – $Y,YYY

Confirmed price

After quick checks/questions/photos, show confirmed inclusions and total price.

Get my estimate

Scope

What’s included / what’s conditional

Not included / conditional

Major relocations or significant rerouting
Switchboard upgrades / non-standard electrical work
Structural repairs (platform/cabinetry)
After-hours/public holiday surcharges (if requested)

Included (typical)

Cylinder supply matched to the job
Standard install labour and fittings
Removal and disposal of the old cylinder
Common safety/valve components (where required)

Comparison

Calling plumbers yourself vs Hot Water Hero

Hot Water Hero way

Instant estimate online
Fast confirmation (often via photos)
Confirmed price before booking
Fixed booking fee upfront; pay the plumber after installation

Old way

Ring around and wait for call-backs
“From” pricing and unclear inclusions
Multiple site visits to compare properly
Surprise add-ons discovered late

Important: Hot Water Hero is the booking platform. The plumber you’re booked with is the contractor responsible for the installation.

Help

FAQs

How accurate is the instant estimate?

It’s a starting point based on your inputs. We confirm key details so you see a confirmed price before booking.

Who does the work?

An independent licensed local plumber completes the job. Hot Water Hero coordinates pricing and booking.

Why do I pay 20% upfront?

The 20% confirms the booking and covers the platform service. The remaining balance is paid to the plumber after installation.

What can change the price?

Access, relocations, upgrades, electrical work, after-hours requests, or extra pipework. Any change should be clarified before work starts.

Do you cover my area?

Enter your address/suburb to check availability.